Production & Shipping Timeline

All fine art prints are made to order. Please allow up to one month for production, artist inspection, packaging, and shipping preparation. Timelines may vary depending on print size, medium, and studio workflow.

Shipping Rates & Fulfillment

• Canada: Complimentary shipping on all orders.

• United States: Automated flat-rate shipping calculated at checkout based on order value, optimized for secure art transport and packaging.

• International: Automated flat-rate shipping calculated at checkout to cover global freight and transit insurance.

Customs, Duties & Import Fees

The collector is solely responsible for all import duties, tariffs, customs fees, taxes, and brokerage charges associated with international shipments. We are not responsible or liable for any customs fees, import duties, or local taxes incurred upon delivery.

Right to Adjust & Cancel

Due to the unique nature of large-format fine art logistics, we reserve the right to review orders destined for extreme remote locations or unusual multi-item outliers. At our discretion, we reserve the right to cancel orders or require additional shipping payment prior to fulfillment should actual freight costs exceed standard automated parameters.

Shipping Carriers

Shipping is carried out using a variety of couriers, freight services, and specialized art-handling carriers, depending on:

• Print size

• Medium (metal, rolled prints, framed work, oversized pieces)

• Destination (domestic or international)

• Packaging and handling requirements

We select the carrier best suited to safely transport fine art prints.

Shipping Confirmation

Once your artwork is securely packaged and dispatched, you will receive:

• A shipping confirmation

• Tracking information (when available)

• Carrier details

Delivery Inspection & Final Sale Protocol:

• Bespoke & Final Sale: Because every museum-grade piece is custom-crafted uniquely for you upon order, all sales are final. Prints are non-refundable and cannot be returned or exchanged.

• Inspect Before You Sign: When your artwork arrives, please thoroughly inspect the exterior packaging and crating materials before signing the delivery receipt. If there is any visible sign of damage, ensure the driver notes it on the delivery record.

• Open & Check: We strongly recommend carefully opening and inspecting the artwork itself prior to signing off on the delivery.

• Transit Damage Protocol: If you discover any damage to the print, retain all original packaging materials and contact us immediately with photographic evidence so we can file the transit insurance claim and arrange a resolution.