Refund policy

Final Sale & Delivery Inspection

  • Bespoke & Final Sale: Because every museum-grade piece is custom-crafted uniquely for you upon order, all sales are final. Prints are non-refundable and cannot be returned or exchanged.

  • Inspect Before You Sign: When your artwork arrives, please thoroughly inspect the exterior packaging and crating materials before signing the delivery receipt. If there is any visible sign of damage, ensure the driver notes it on the delivery record.

  • Open & Check: We strongly recommend carefully opening and inspecting the artwork itself prior to signing off on the delivery.

  • Transit Damage Protocol: If you discover any damage to the print, retain all original packaging materials and contact us immediately with photographic evidence so we can file the transit insurance claim and arrange a resolution.